FAQ Details for Wallet Steps
The FAQ keeps your account path clear before you move between the cashier and lobby. We explain how phone verification is completed before account access, where wallet status appears, and what to check when a DANA, OVO, GoPay, or QRIS request is still pending. You can also find the account steps for bank transfer and virtual account requests through BCA, BRI, Mandiri,
or BNI. Our answers focus on the screen actions you can take, rather than leaving you to guess which menu applies to your request.
- DANA
- OVO
- GoPay
- QRIS